Job Detail

Sutherland Non Voice Process

Chennai WFH

Requirements

    Candidate should be able to do work from home

Eligibility Criteria

    Any graduate

    Good written communications

Job Description

    Resolves product or service problems by clarifying the customer's complaint;

    determining the cause of the problem;

    selecting and explaining the best solution to solve the problem;

    expediting correction or adjustment;

    following up to ensure resolution.
    Recommend potential products or services to management by collecting customer information and analyzing customer needs.

    Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

     

     

Required Skills

    Customer care,

    problem solving,

    Resolving Conflict

    Good written communications