Job Detail

Process Associate - Gurgaon - Customer Associate

Gurgaon

Requirements

    Must be able to relocate to Gurgaon

Eligibility Criteria

    Any graduate

     

Job Description

    Respond to customer queries and customers concern.
    •    Demonstrates effective, clear and professional written and oral communication.
    •    Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
    •    Actively seek solutions through logical reasoning 
    •    Demonstrates strong problem-solving capabilities and assist customers in case of any issues
    •    Provide excellent customer service to our customers
    •    You should be responsible to exhibit capacity for critical thinking and analysis.
    •    Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
    •    Basic knowledge of how digital payments work required

Required Skills

    Good communications