Job Detail

Genpact Process Associate - Bangalore - Customer Service

Bangalore

Requirements

    Must be able to relocate to Banagalore 

Eligibility Criteria

    Any graduate

Job Description

    •    Respond to customer queries and customers concern
    •    Making outbound calls to Customers and Employers 
    •    Provide support for data collection to enable Recovery of the account for end user.
    •    Maintain a deep understanding of client process and policies
    •    Reproduce customer issues and bring up product bugs
    •    Provide excellent customer service to our customers
    •    You should be responsible to exhibit capacity for critical thinking and analysis.
    •    Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Required Skills

    Good communications