Job Detail

Assistant Manager - Customer Retention

Hyderabad/Secunderabad, Bangalore/Bengaluru, Bellandur, Marathahalli, Sarjapur), Mumbai (All Areas) (WFH during Covid)

Requirements

Eligibility Criteria

    Any graduate

    1 year experience preferred

Job Description

    • Drive exponential growth for Nobroker.com leading in different initiatives in users retention.
    • Strategize, plan and execute to increase retention(DAU, WAU & MAU) and conversion for new users.
    • Good understanding of SMS, Email and Push channels, to retain new users and increase conversion.
    • Deep-dive and analysis of users browsing activity on website & app, and pitch/send them personalised messages.
    • Continually manage and optimize processes for meeting KPIs

Required Skills

    • CRM 
    • data analytics
    • web analytics tools
    • Creative thinking
    • sms, email, push & in-app marketing
    • Great problem-solving and communication skills.