Job Detail

Amazon L3 Catalog Associate

Kolkata, New Delhi, Hyderabad/Secunderabad, Pune, Chennai, Bangalore/Bengaluru, Delhi / NCR, Mumbai (All Areas) (WFH during Covid)

Requirements

    Candidate should be based out of cities mentioned above

Eligibility Criteria

    Any graduate

    0-5 years experience

     

Job Description

    • Passionate about working cross-functionally, thinking strategically, and keeping our users safe while protecting free speech.
    • Manage day-to-day PV Compliance Trust & Safety Operations through content moderation and data labeling activities.
    • Influence & execute the compliance strategy and drive the operations roadmap with cross-functional teams and drive continuous improvement
    • Gather, analyze and utilize relevant data to develop ways to improve the overall PV user experience
    • Research and stay up to date on key trends and suspicious patterns across policy areas.
    • Participate in calibrations
    • Review of controversial, sometimes offensive video content in line with PVs community guidelines.
    • Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary.
    • Be a compliance subject matter expert for the company, and maintain expertise by regularly performing operational core work, handling escalations and quality audits

Required Skills

    • Strategic thinker with strong analytical and creative problem-solving skills
    • Self-starter, intellectually curious and creative individual comfortable operating in ambiguity
    • Ability to critically evaluate and analyze large datasets
    • Excellent communication skills, open, collaborative and proven team player
    • Language proficiency English, Hindi & anyone Indian regional language