Requirements
Candidate should be open to relocate to above mentioned locations
Eligibility Criteria
Any graduate
1 year experience preferred but fresher can apply
Job Description
- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM, Liverpool Business School, MICA.
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded.
Required Skills
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
